“Things are the way they are because someone changed the way they were.”  It’s tempting to sit back and complacently look at your business and

The One and Only – is that you, or your business? We’re guessing not. In most business sectors these days, there’s very, very little difference. Instead,

Different, But Not Different Enough. “Most of us have a very simple default frame: if it’s not remarkable or exceptional, ignore it. If someone tries